At Cartza, we offer a secure and convenient payment process to ensure a smooth shopping experience for our customers. Please take a moment to review our payment policy.
Payment Methods
We accept the following payment methods for online orders:
- Stripe Payments
Stripe Payments
We use Stripe Payments to process online payments securely. With Stripe Payments, you can use major credit and debit cards, including:
- Visa
- MasterCard
- American Express
- Discover
- and other major card networks
Rest assured that your payment information is protected through encryption and industry-standard security measures to ensure your data is safe.
Sales Tax
Applicable sales tax will be added to your order based on your shipping address and in compliance with state and local regulations. Furniture purchases may be subject to different tax rates depending on your location.
Payment Authorization
By providing your payment information, you authorize Cartza to charge the total order amount, including any applicable taxes and shipping fees, to your selected payment method.
Payment Confirmation
Upon successful payment, you will receive an order confirmation email with details of your furniture purchase, including item descriptions, quantities, pricing, and estimated delivery information.
Payment Issues
If you encounter any payment-related issues during the checkout process, please contact our customer support team immediately for assistance.
Secure Transactions
All payment transactions conducted through our website are encrypted and processed in compliance with PCI DSS (Payment Card Industry Data Security Standards). We do not store full credit card details on our servers. Your financial information is transmitted directly to Stripe’s secure payment gateway.
Currency
All prices displayed on our Site are in United States Dollars (USD). Your payment method will be charged in USD. If your bank or card issuer uses a different currency, conversion fees may apply according to your financial institution’s policies.
Order Total
The final order total will include:
- The price of all furniture items selected
- Applicable sales tax (calculated based on your shipping address)
- Shipping fees (if any – please note we offer free shipping on all orders within the USA)
Failed Payments
If a payment attempt fails, Stripe will notify you of the issue. You may be prompted to provide an alternative payment method or contact your bank to resolve authorization issues. Orders with failed payments will not be processed or shipped until payment is successfully completed.
Contact Us
If you have any questions or concerns about our payment policy or need assistance with payments, please don’t hesitate to contact our customer support team. We’re here to assist you!
Cartza
Address: 17843 Dove Ct, Twain Harte, CA 95383, USA
Email: support@cartza.shop
Phone: +1 209-586-0469
Business Hours: Monday – Friday, 9:00 AM – 19:00 PM (USA Time)